Pre-order online for spring pickups!

Online pre-orders are the best way to guarantee availability because quantities are limited for many varieties.  We anticipate the farm will reopen for daily sales starting March 27, 2026 provided that the weather is cooperative.  While we do not yet have a firm date by which all plants will be ready for pickup this year, orders are normally complete by early April.  Clients placing online pre-orders should plan to pick up their plants by April 12, 2026 - we will communicate by email if timelines change.  

We keep prices competitive by encouraging clients to pick up their plants at the farm.   Contactless curbside pickup is available outside of our scheduled retail hours.

PLEASE WAIT FOR OUR CONFIRMATION EMAIL BEFORE HEADING TO THE FARM TO PICK UP.   We are not always able to pull orders right away during peak periods.

If you are unable to pick up your plants within these timeframes, please contact us to arrange delivery, purchase additional care at the farm, or to cancel your order (see below).  

A NOTE ABOUT LOADING AND SECURING YOUR PLANTS

We always recommend plants be transported inside a vehicle or enclosed trailer whenever possible.  Once plants have leaves, they are easily damaged by windburn during open transportation.  You may want to bring an old sheet or tarp to cover your plants on the drive home as well as a friend to help you tie down.  

Please note that we are unable to assist with loading and securing your purchases for liability reasons.  We offer delivery options for those unable to transport plants themselves.  

Deliveries are normally scheduled Monday to Friday during regular business hours, usually within a day or two of your purchase.  You will be advised of when to expect our driver but do not need to be home to accept delivery.  An additional fee applies to schedule your delivery at a specific time or after hours.  

Please note that your plants will be delivered to your front porch or driveway as applicable.  A scheduled appointment is required for us to deliver to apartments with buzzers.  For health and safety reasons, our drivers cannot move plants to rear yards, assist with layout, or do the planting for you.  

If you require delivery outside the above parameters, please contact us for a quote.  Delivery costs are based primarily on the return distance from the farm because our staff and vehicle costs apply regardless of whether you purchase a single tree or many trees.  We recommend that clients further from the farm consider sharing an order with friends or neighbours to share on the freight costs.  

Some retailers offer warranties that provide free or discounted plants if the plant you originally purchased does not live for a specified period of time.  In order to keep our prices competitive, our basic warranty provides that your new plant is healthy at the time it leaves our farm.  There are too many things outside our control once the plant departs the farm for us to guarantee its success and we don't believe in asking all clients to subsidize a warranty program they might not require.  

While we do our best to keep our online inventory numbers accurate, mistakes can happen or a shipment may not arrive as ordered.  If this happens, we will make best efforts to identify a suitable substitution such as another variety of the same species or offer you a store credit to be used within the season.  Alternatively, you may choose to have our order refunded at our expense.  

We generally consider wholesale orders to be 5+ of the same variety of plant adding up to a minimum order value in a single purchase.  Please contact us or visit at the farm to discuss wholesale or contractor needs.

We may be able to accommodate requests for items we do not normally stock, but advise that these are subject to our suppliers' minimum order volumes and require a deposit to proceed.  Please contact us if you are looking for something not listed in our online catalogue.

Purchases are final sale upon pickup or delivery.  In order to keep prices competitive, we charge the greater of $25 or 15% restocking fee for all cancelled or abandoned online orders.  We deem an order to be abandoned if you do not pickup your plants as scheduled.  This covers the transaction costs of processing the payment and refund through our third party point of sale provider and the staff time to return the item(s) to the stock block.  Sorry, there are no exceptions to this fee because we are otherwise out-of-pocket for these costs and may have missed the opportunity for someone else to purchase the plant(s).

Plant and horticultural supply purchases are subject to HST in accordance with CRA regulations.  Unfortunately our online retail platform does not have a mechanism to honour tax exemption cards.  Please contact us to make alternate arrangements to purchase online if you are eligible for a tax exemption.

Our online retail platform accepts VISA, Mastercard, and VISA debit.  We also accept debit and cash in person at the farm.  Please contact us to make alternate arrangements to purchase online if you do not have access to a credit card.

Our plants are final sale once picked up or our truck leaves to make your delivery.  Sorry, no exceptions.

We do not normally accept used pots, containers, or trays at the farm.  Returned items can pose biosecurity risks to our nursery and orchard along with causing us to incur disposal costs that drive up prices.  Most municipalities have recycling programs available if you are unable to reuse or re-sell these items.  Please do not leave items at our gate after hours.